How to log into Crystal

To access your crystal advisor (or Self-Service Console on desktop only), reach your login page by typing your team’s URL: yourdomain.crystal.ai (for example: myteam.crystal.io) in your desktop browser.
If you’re on your mobile device, first ensure you have the crystal app downloaded from the app store on your iOS or Android device, then open the app, insert your company’s custom domain into the first screen and press Continue below.
On the login page, insert your email and password into the corresponding fields, then press the Login button below. If you’re on a mobile device, note that you can also use Face ID or fingerprints to access your app.
To view your password, you can press the eye icon in the password field. If you forgot your password, press the corresponding link and follow the process to create a new password.
Alternatively, if your team has connected Google Workspace to your crystal advisor, press the Login with Google Workspace button, then complete the login process with Google Workspace.
That’s it! You’re now ready to access data-driven insights directly from your advisor.
PS: if you forgot your password, just click on "Did you forget your password?". A new window will pop-up to send the reset link to your email address associated with your account.
Want to learn more about crystal? Check out other useful articles in our crystal Tutorials section of the Resources!
If you have any questions about crystal’s features, you have encountered a problem or you would like to share your feedback, contact us using this form.