A new version of crystal is available with various enhancements and bug fixes to guarantee a constantly empowered user experience.
Please find the updates below split by user type:
A member is a user who accesses the advisor and Dashboard
Thanks to an improvement on the alert dataset, crystal can now guarantee a higher accuracy in partial filters’ detection when an alert-type request is made. When asking for a particular alert, the system will show the list of alerts for users to choose the relevant one.
Also, the current release improvements will lead to a better accuracy in the full text search for filter values in the conversation.
The dataset manager module has been completely redesigned and integrated with best code practices. This will lead to higher maintainability and efficiency.
Some of these improvements also lead to the resolution of a few bugs, concerning for example disambiguation.
Some bugs that caused the display of invalid values, like strings of code instead of topic titles in the disambiguation feature have been fixed.
To provide the best user experience possible, alerts are now ordered by descending creation timestamp in the alert management view (i.e. the most recent alerts will appear first) , both in Web and Mobile apps. This means that it will be easier to look up alerts and find the information needed.
An admin is a user who can configure crystal in the Self-Service Console.
From now on, the default filter values will be shown in alphabetical order in the dropdown menu during the filter step. This will help the users to find the filter values needed.