What are the entities?
Entities are the core of the topic, the subject the insight focuses on according to the objective you set for the analysis - e.g. if the topic is Total sales over time, the sales are the entity. From a configuration point of view, they correspond to the column selected from the database you’ve connected. Also, it’s important to name each entity as you’re used to calling it with your coworkers, so that crystal can learn to call it that way too and will understand when you ask about it.
During topic creation, you also need to provide some name variations. Essentially, they are synonyms that will be used conversationally to refer to the entity - e.g. if the entity is “items”, we can set “units” or “articles” as a name variation.